integrationsKixie

review requests by text, from your Kixie number.

Connect Kixie and every review request you send by SMS goes out from the number your customers already know. Replies land in Kixie, like any other text.

Start free, no card See pricing
Pro and Agency2-minute setupNo code
Automations in the videoreview dashboard
The record page on a customer’s phone
Sent from your Kixie numberRequest to Mark, 2:04 PM

how it works

1

you send a request

Add a customer, paste a list, or let an automation ask after every job.

2

it goes from your number

The text goes out through Kixie, from your number, with your link and a line to opt out.

3

replies land in Kixie

If they text back, it shows up in Kixie like any other conversation.

set up in 2 minutes

1 turn on SMS

In videoreview, open Settings, then Sending, and press Turn on SMS.

2 pick Kixie

Choose Kixie as how you text.

3 paste your key

Paste your API key, business ID and user email from Kixie and pick the number to text from.

4 send yourself a test

A real request text comes to your phone, so you see exactly what customers get.

what it can see and change

readsThe numbers on your Kixie account, so you can pick one to text from.
writesReview request texts, only to the customers you or your automations ask.
neverReads your messages or calls, or changes anything in Kixie.

Disconnect any time in Settings. Texts stop right away.

Kixie questions

Does it cost extra?

No. Texting through Kixie is included in Pro and Agency. Your Kixie plan covers the texts.

Will carriers deliver it?

Texts that link to your own address, like reviews.yourbusiness.com, get through best. Connect your address on the Record page first.

Who sees replies?

You do, in Kixie. We never read or answer them.

What if a text doesn’t get through?

The request shows it on your Requests page, and you can send it by email with one tap.

Which plan do I need?

Pro or Agency.

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